I would like to express my sincere desire to apply in your good office for any position which fit to my degree.I am Hyfzyvah D. Lobitaña a graduate of Bachelor of Science in Business Administration Major in Marketing Management at ACLC College of Bukidnon. After Graduating, I’ve spent the last 3 years as a retail customer service specialist, a reliever custodian, and also a Quality operation associate. Throughout the last few years, i’ve encountered success and failures. This experience has allowed me to to develop mechanisms and strategies for achieving goals, minimizing clerical errors, and implementing fast solutions to put our customers experience first.
A Part of what makes me some passionate about working with Globe telecom is that my core values align with the company’s belief in integrity, making a difference, taking ownership, and keeping things simple. because our customers are the bread and butter of a business, i feel it’s smart to be part of the company that wants to make difference in our community through meeting customers needs.
Validates all the application via verification of account business establishments and also offices. To insure that the submitted documents of subscriber is not falsified or fraudulent,. Failure to meet this quality standards will affect company’s reputation or lead to external criticism.
Engaging potential customers by providing information of product specs and service offerings. Providing inaugural customer experience setting the highest standard for baseline expectation for all subsequent business dealings. Resolving customer complaints via phone, email, mail, or social media. Using telephones to reach out to customers and verify account information with professional and ascertain problem or reason for calling. Assist with placement of orders, refunds, or exchanges.